Delivery and returns
- All deliveries are delivered free of breakage. We make use of the specialized delivery service of Flespakket.nl (part of PostNL). Packages are offered at the delivery adress several times, if nobody is home the package will be dropped off at a neighbour's address.
- Deliveries within the Netherlands cost max. €6,95 per order. Total cost can be checked beforehand in your shopping cart, before finalizing the transaction.
- Deliveries on Saturday are possible within the Netherlands, no extra charge
- Orders above €75 within the Netherlands are free of charge
- All orders are packaged in strong cardboard boxes with space for 1, 2, 3, 6,9 or 12 bottles. There is no minimum order quantity. Feel free to combine different types of wine in one box.
- We can also deliver anywhere else in Europe, freight cost will be visible before you confirm the order. For deliveries outside Europe please contact us.
- Please see 'Methods of payment'
- We aim to deliver as soon as possible after an order is placed. If all the ordered products are in stock, the order will, in general, be shipped within 2 weekdays after payment. These delivery times are an estimate.
- In the case of express orders or return shipment please contact us through e-mail or telephone, or via a comment on the order.
For more information: please refer to our Terms and Conditions.